Most Popular Party Supplies

Q: I am still not comfortable with giving out my credit card information, can I order items by mail?

A: We completely understand. We just want to send products to make you happy. But if you do choose not to use our online method of payment..We also accept traditional mail orders. Orders may be prepaid by check or money order. Money orders will process faster, since we must wait for checks to clear the bank. Shop as usual, adding items to a shopping cart will make it easy to remember.. When you are finished.. copy, or print the list of items you want.. and send us an email and the shipping method you prefer.. UPS, FedEx, Postal Service, and we will tell you the total amount of the order plus shipping.


Q: How safe is submitting my personal and credit card information online at A1 Party Supply?

A: Extremely safe. We use secure encrypted communication with your computer, and we DO NOT SELL OR DISTRIBUTE your information to anyone. And we do not access your credit card number directly.

Q: How will my purchase appear on my credit card statement?

A: Your charges will appear as "Technoweenie, Inc"

Q: How long will it take to receive my order?

A: All orders are entered into the system as soon as they come in...so it is a question of getting them boxed up and ready for the daily UPS pickup. Most orders are shipped the same day.. or the following business day (Weekdays). Except during times like holidays, Christmas, and Valentine's Day
A1 Party Supply uses UPS as our primary shipping carrier. UPS does not deliver to PO, APO, FPO boxes. If you list a PO, APO, FPO as your delivery address we will ship via US Postal Service Priority Mail("The US Mail").

Next Day UPS orders will be received the next BUSINESS day, 2nd Day Air packages will arrive in 2 BUSINESS days and Ground shipments will generally be delivered within 5 to 7 BUSINESS days FROM WHEN THE ORDER LEAVES THE WAREHOUSE. (usually within 3-4 days east of the Mississippi River, and within 7-10 days West of the Mississippi River as a general rule)
Occasionally an it em may be back ordered. If that is the case, we will email you and ask what you would like to do.

Q: How much will shipping cost me?

A: The cost of shipping is determined by the type of shipping method you select, your location and the total weight of the items you purchase.

Q:What is your Return & Exchange Policy?

A:Due to the personal nature of our products, returns are ONLY ACCEPTED ON NON-OPENED OR DEFECTIVE ELECTRICAL PRODUCTS. Defective products must be returned within ten days of receipt. We reserve the right to determine if any return meets our standards for returns. For a more detailed description, please see out Terms Of Sale

Q:How to do I return or exchange a product?

A:If you receive defective merchandise or would like to return an unopened product, you must first request a Return Authorization Number.
Please email us with your Name, Date of Purchase, Order Number, Product Model/Name and reason for return.
We will then e-mail you a Return Authorization Number and instructions on how and where to ship the merchandise back.

Q:Do I have to pay sales tax?

A:A1 Party Supply is obligated to charge an 8.25% Texas sales tax on allitems that are delivered to a Texas mailing address.

Q:I have another question that you did not answer here..

A:Well then send us an email through our feedback form. We'd be happy to answer it.